TECHNICAL/SYSTEM FAILURE – Student's exam was terminated and score withheld.
Unknown / Not specified · reported by ResearchImport
TECHNICAL/SYSTEM FAILURE – Student's exam was terminated and score withheld. After three months waiting, ETS responded claiming 'unauthorized software' was running but refused to disclose what software it was.
Course / Exam
TOEFL home-based exam
Program
English language proficiency certification
Outcome
Student lost exam fee (~$275). No refund issued. No retest without additional payment. Documented on Trustpilot alongside dozens of similar complaints about TOEFL/ProctorU false security flags.
Source
Research / Academic / Legal
Original
Imported research record