Reports
INSPERA EXAM PORTAL Proctored user guide (Feb 2024) documents extensive monitoring scope including microphone, webcam, screen recording, and biometric verification.
INSPERA EXAM PORTAL Proctored user guide (Feb 2024) documents extensive monitoring scope including microphone, webcam, screen recording, and biometric verification.
Nord University announced 2026 transition AWAY from Inspera to WISEflow (a competitor), implicitly indicating dissatisfaction with Inspera platform.
Nord University announced 2026 transition AWAY from Inspera to WISEflow (a competitor), implicitly indicating dissatisfaction with Inspera platform.
UoA help page documents that 'if you go offline for any reason...
UoA help page documents that 'if you go offline for any reason... you will need to restart your computer' mid-exam. Exam-submission deadline may pass before email response.
Documented Inspera errors: 'obsolete app version,' 'active desktop changed,' HP background process desktopextension.exe causing failures, full-disk-access permission errors on Mac.
Documented Inspera errors: 'obsolete app version,' 'active desktop changed,' HP background process desktopextension.exe causing failures, full-disk-access permission errors on Mac.
University of Bath documents elaborate 'evidence for late submission penalty review' requirement: video with timestamps showing failure, screenshots, network settings open, ISP out…
University of Bath documents elaborate 'evidence for late submission penalty review' requirement: video with timestamps showing failure, screenshots, network settings open, ISP outage emails. Procedural burden placed on …
Change.org petition: approximately 145 students reporting Inspera was unable to run on their laptops, PCs, and Macs.
Change.org petition: approximately 145 students reporting Inspera was unable to run on their laptops, PCs, and Macs. Download of 'updated version' did not solve the issues.
English Faculty announced a return to all-handwritten exams for 2025 in direct response to the May 2024 Inspera pilot disruption.
English Faculty announced a return to all-handwritten exams for 2025 in direct response to the May 2024 Inspera pilot disruption.
Inspera spokesperson confirmed 5 students reported issues including work being lost and being removed from the test after a period of time.
Inspera spokesperson confirmed 5 students reported issues including work being lost and being removed from the test after a period of time.
Dozens of second-year students in pilot of new Inspera client unable to complete Section B; some had answers to Section A deleted by software; students moved to handwriting mid-exa…
Dozens of second-year students in pilot of new Inspera client unable to complete Section B; some had answers to Section A deleted by software; students moved to handwriting …
CompTIA confirms via help center that bathroom breaks during OnVUE exams will result in exam termination.
CompTIA confirms via help center that bathroom breaks during OnVUE exams will result in exam termination.
Per The Open Group / OnVUE FAQ: 'Bathroom breaks are not permitted during an OnVUE online-proctored exam.
Per The Open Group / OnVUE FAQ: 'Bathroom breaks are not permitted during an OnVUE online-proctored exam. Leaving your workspace will result in your exam session being terminated …
Cisco Learning Network thread 'Pearson OnVUE proctor no show' documents recurring proctor unavailability for Cisco certification exams.
Cisco Learning Network thread 'Pearson OnVUE proctor no show' documents recurring proctor unavailability for Cisco certification exams.
Candidate logged in 30 minutes early, completed checks, but proctor terminated session for reasons not explained.
Candidate logged in 30 minutes early, completed checks, but proctor terminated session for reasons not explained. Candidate ID a9WRf*******fnMAA.
PissedConsumer rating 1.5/5 from 76 reviews; only 33% likely to recommend.
PissedConsumer rating 1.5/5 from 76 reviews; only 33% likely to recommend.
Test-taker checked in early but proctor was 1 hour late.
Test-taker checked in early but proctor was 1 hour late. As a result, the candidate had to finish exam to eat dinner and be on time for other …
Test-taker presented Armenian government ID; technician refused; PSI/Pearson told to re-pay $300 to retake.
Test-taker presented Armenian government ID; technician refused; PSI/Pearson told to re-pay $300 to retake.
BBB Raleigh NC profile lists 12 complaints filed against business that were not resolved.
BBB Raleigh NC profile lists 12 complaints filed against business that were not resolved.
SmartCustomer rating 1.3/5 from 87 reviews.
SmartCustomer rating 1.3/5 from 87 reviews. Reviewers dissatisfied; most frequently mention customer service, phone number, and proctored exam.
Trustpilot UK rating approximately 1.3-1.5/5 across 2,500+ reviews.
Trustpilot UK rating approximately 1.3-1.5/5 across 2,500+ reviews. Reviewers most frequently cite customer service, phone number difficulties, and proctored exam issues.
UpDownRadar logs many user comments stuck at 75% on system test ('network check always fail,' 'video streaming hang-up at wowza.com').
UpDownRadar logs many user comments stuck at 75% on system test ('network check always fail,' 'video streaming hang-up at wowza.com'). Chat and phone support unreachable; reschedules required.
Test-taker unscheduled but could not reschedule online; called 12 times in one day with calls dropping each time.
Test-taker unscheduled but could not reschedule online; called 12 times in one day with calls dropping each time.
Reviewer attempted exam three times; check-in via phone-text required photos of face, ID, pre-license cert, and testing area for 45 minutes; 'they still wouldn't accept them.'
Reviewer attempted exam three times; check-in via phone-text required photos of face, ID, pre-license cert, and testing area for 45 minutes; 'they still wouldn't accept them.'
Candidate reported: 'Just 30 seconds into my PMI exam, the Proctor disconnected me for reasons I still don't understand, and now it says I failed.'
Candidate reported: 'Just 30 seconds into my PMI exam, the Proctor disconnected me for reasons I still don't understand, and now it says I failed.'
Trustpilot review: 'I had an exam on OnVUE.
Trustpilot review: 'I had an exam on OnVUE. I was #1 in the queue and waited 20 minutes for the proctor to come on.