Broken chat platform; outdated help pages slated for deletion; customer service barely speaks English; spends HOURS trying to access a 20-minute quiz; tech support suggestions caus…
Unknown / Not specified · reported by ResearchImport
Broken chat platform; outdated help pages slated for deletion; customer service barely speaks English; spends HOURS trying to access a 20-minute quiz; tech support suggestions cause logout requiring restart of support session
Course / Exam
20-minute quiz
Program
Online undergraduate
Outcome
Unable to take simple quiz efficiently; extreme time waste; strong negative review
Source
Social Media / Forums
Original
Imported research record