Reports
Tom's Guide and BleepingComputer reported full scope of ProctorU data breach: 444,000 records exposed including names, home addresses, emails, cell phone numbers, and hashed passwo…
Tom's Guide and BleepingComputer reported full scope of ProctorU data breach: 444,000 records exposed including names, home addresses, emails, cell phone numbers, and hashed passwords.
Student petition launched calling on Memorial University to end use of ProctorU.
Student petition launched calling on Memorial University to end use of ProctorU.
UC Santa Cruz spent $200,000 on ProctorU for the 2020-21 academic year (largest purchase order among responding UC/CSU schools, vastly more than pre-pandemic spending of $67,600 fo…
UC Santa Cruz spent $200,000 on ProctorU for the 2020-21 academic year (largest purchase order among responding UC/CSU schools, vastly more than pre-pandemic spending of $67,600 for 2016-2019 …
Students and parents raised concerns about WSU's use of ProctorU: data breach affecting 440,000 student accounts; privacy invasions from software accessing personal computer files;…
Students and parents raised concerns about WSU's use of ProctorU: data breach affecting 440,000 student accounts; privacy invasions from software accessing personal computer files; racial bias in algorithms; …
RACIAL BIAS / FACIAL RECOGNITION – Student described as 'a Brown dude who has a beard and wears glasses' reported that ProctorU-related facial recognition failed to recognize his f…
RACIAL BIAS / FACIAL RECOGNITION – Student described as 'a Brown dude who has a beard and wears glasses' reported that ProctorU-related facial recognition failed to recognize his …
University of Michigan–Dearborn formally and proactively banned all use of remote proctoring software — the first major university to do so during the pandemic.
University of Michigan–Dearborn formally and proactively banned all use of remote proctoring software — the first major university to do so during the pandemic.
TECHNICAL/SYSTEM FAILURE + COST CONCERNS – LSU students shared experiences for Tiger TV.
TECHNICAL/SYSTEM FAILURE + COST CONCERNS – LSU students shared experiences for Tiger TV. One student reported having 16 minutes left on exam when disconnected due to connectivity issue.
FALSE CHEATING FLAG – Student 'Dana Jo' (@_.daynuh._) received a zero grade on an exam she scored a B on because ProctorU Review+ flagged her for 'talking' when she was simply re-r…
FALSE CHEATING FLAG – Student '[name]' ([user]) received a zero grade on an exam she scored a B on because ProctorU Review+ flagged her for [user] when she …
SFSU Academic Senate passed a resolution restricting or banning third-party remote proctoring, including ProctorU.
SFSU Academic Senate passed a resolution restricting or banning third-party remote proctoring, including ProctorU. Resolution stated: 'Third-party remote proctoring is expressly designed to minimize cheating and rarely provides …
Student posting as 'DaynuhJoe' on TikTok went viral (3 million views in less than a week) after her professor gave her a zero on an exam because ProctorU's Review+ AI flagged her a…
Student posting as '[name]' on TikTok went viral (3 million views in less than a week) after her professor gave her a zero on an exam because ProctorU's …
Letter published in student newspaper Daily Utah Chronicle raising ethical concerns: ProctorU algorithms had racial biases; software flagged neurodivergent students for eye-trackin…
Letter published in student newspaper Daily Utah Chronicle raising ethical concerns: ProctorU algorithms had racial biases; software flagged neurodivergent students for eye-tracking, hyperactivity, or reading questions aloud; prior …
University of Delaware Review student newspaper documented: ProctorU proctors have full access to student's personal computer including personal files; eye-tracking used to flag lo…
University of Delaware Review student newspaper documented: ProctorU proctors have full access to student's personal computer including personal files; eye-tracking used to flag looking away for brief periods; …
ProctorU installs invasive spyware including keyloggers and biometric recognition; software fails for pets/family members entering room; testimonies of software bricking webcams or…
ProctorU installs invasive spyware including keyloggers and biometric recognition; software fails for pets/family members entering room; testimonies of software bricking webcams or entire devices; privacy policy does not …
DISABILITY / ACCOMMODATION BARRIER (SYSTEMIC) – Multiple academic sources documented that ProctorU's automated flagging systems disproportionately harmed students with disabilities…
DISABILITY / ACCOMMODATION BARRIER (SYSTEMIC) – Multiple academic sources documented that ProctorU's automated flagging systems disproportionately harmed students with disabilities: students with ADHD who needed movement breaks were …
PRIVACY + ACCESSIBILITY + EQUITY CONCERNS – University announced in January 2021 that its contract with Proctorio (distinct from ProctorU but parallel) would end after Summer 2021,…
PRIVACY + ACCESSIBILITY + EQUITY CONCERNS – University announced in January 2021 that its contract with Proctorio (distinct from ProctorU but parallel) would end after Summer 2021, citing …
RACIAL BIAS CONCERN – University of Michigan professor Shobita Parthasarathy, who co-authored a report recommending a ban of facial recognition in schools, stated that remote exam …
RACIAL BIAS CONCERN – University of Michigan professor Shobita Parthasarathy, who co-authored a report recommending a ban of facial recognition in schools, stated that remote exam software disproportionately …
LSU required students to pay out of pocket for ProctorU services.
LSU required students to pay out of pocket for ProctorU services. Students reported financial burden of required proctoring costs on top of regular tuition.
Student reported on RateMyProfessors.com that ProctorU software shut off halfway through their exam and auto-submitted the incomplete exam.
Student reported on RateMyProfessors.com that ProctorU software shut off halfway through their exam and auto-submitted the incomplete exam. Professor refused to accommodate the student: 'She just said I …
Students received an invasive list of ProctorU exam requirements: must hold a mirror or phone's front camera to reflect their monitor; webcam must show face, both hands, scratch pa…
Students received an invasive list of ProctorU exam requirements: must hold a mirror or phone's front camera to reflect their monitor; webcam must show face, both hands, scratch …
Completed 6 of 7 sections; proctor accidentally ended the test when asked to pause; received message stating exam ended due to academic integrity issue; proctor disconnected and co…
Completed 6 of 7 sections; proctor accidentally ended the test when asked to pause; received message stating exam ended due to academic integrity issue; proctor disconnected and could …
EdSurge reported that more than 60,000 students across the U.S.
EdSurge reported that more than 60,000 students across the U.S. had signed petitions calling on their colleges to stop using automated proctoring tools including ProctorU. CUNY petition alone …
Halfway through GRE at home, ProctorU cancelled test citing academic integrity violations; student disputes the finding
Halfway through GRE at home, ProctorU cancelled test citing academic integrity violations; student disputes the finding
TECHNICAL/SYSTEM FAILURE – Student reported using ProctorU for HESI A2 nursing admissions exam.
TECHNICAL/SYSTEM FAILURE – Student reported using ProctorU for HESI A2 nursing admissions exam. Commenter confirmed it is 'very common for that site to kick you out, camera to …
Electronic Privacy Information Center (EPIC) filed a formal complaint with the District of Columbia's Attorney General asking for investigation into the 'unfair and deceptive' busi…
Electronic Privacy Information Center (EPIC) filed a formal complaint with the District of Columbia's Attorney General asking for investigation into the 'unfair and deceptive' business practices of ProctorU …