Reports
Change.org petition: approximately 145 students reporting Inspera was unable to run on their laptops, PCs, and Macs.
Change.org petition: approximately 145 students reporting Inspera was unable to run on their laptops, PCs, and Macs. Download of 'updated version' did not solve the issues.
English Faculty announced a return to all-handwritten exams for 2025 in direct response to the May 2024 Inspera pilot disruption.
English Faculty announced a return to all-handwritten exams for 2025 in direct response to the May 2024 Inspera pilot disruption.
Inspera spokesperson confirmed 5 students reported issues including work being lost and being removed from the test after a period of time.
Inspera spokesperson confirmed 5 students reported issues including work being lost and being removed from the test after a period of time.
Dozens of second-year students in pilot of new Inspera client unable to complete Section B; some had answers to Section A deleted by software; students moved to handwriting mid-exa…
Dozens of second-year students in pilot of new Inspera client unable to complete Section B; some had answers to Section A deleted by software; students moved to handwriting …
CompTIA confirms via help center that bathroom breaks during OnVUE exams will result in exam termination.
CompTIA confirms via help center that bathroom breaks during OnVUE exams will result in exam termination.
Per The Open Group / OnVUE FAQ: 'Bathroom breaks are not permitted during an OnVUE online-proctored exam.
Per The Open Group / OnVUE FAQ: 'Bathroom breaks are not permitted during an OnVUE online-proctored exam. Leaving your workspace will result in your exam session being terminated …
Cisco Learning Network thread 'Pearson OnVUE proctor no show' documents recurring proctor unavailability for Cisco certification exams.
Cisco Learning Network thread 'Pearson OnVUE proctor no show' documents recurring proctor unavailability for Cisco certification exams.
Candidate logged in 30 minutes early, completed checks, but proctor terminated session for reasons not explained.
Candidate logged in 30 minutes early, completed checks, but proctor terminated session for reasons not explained. Candidate ID a9WRf*******fnMAA.
PissedConsumer rating 1.5/5 from 76 reviews; only 33% likely to recommend.
PissedConsumer rating 1.5/5 from 76 reviews; only 33% likely to recommend.
Test-taker checked in early but proctor was 1 hour late.
Test-taker checked in early but proctor was 1 hour late. As a result, the candidate had to finish exam to eat dinner and be on time for other …
Test-taker presented Armenian government ID; technician refused; PSI/Pearson told to re-pay $300 to retake.
Test-taker presented Armenian government ID; technician refused; PSI/Pearson told to re-pay $300 to retake.
BBB Raleigh NC profile lists 12 complaints filed against business that were not resolved.
BBB Raleigh NC profile lists 12 complaints filed against business that were not resolved.
SmartCustomer rating 1.3/5 from 87 reviews.
SmartCustomer rating 1.3/5 from 87 reviews. Reviewers dissatisfied; most frequently mention customer service, phone number, and proctored exam.
Trustpilot UK rating approximately 1.3-1.5/5 across 2,500+ reviews.
Trustpilot UK rating approximately 1.3-1.5/5 across 2,500+ reviews. Reviewers most frequently cite customer service, phone number difficulties, and proctored exam issues.
UpDownRadar logs many user comments stuck at 75% on system test ('network check always fail,' 'video streaming hang-up at wowza.com').
UpDownRadar logs many user comments stuck at 75% on system test ('network check always fail,' 'video streaming hang-up at wowza.com'). Chat and phone support unreachable; reschedules required.
Test-taker unscheduled but could not reschedule online; called 12 times in one day with calls dropping each time.
Test-taker unscheduled but could not reschedule online; called 12 times in one day with calls dropping each time.
Reviewer attempted exam three times; check-in via phone-text required photos of face, ID, pre-license cert, and testing area for 45 minutes; 'they still wouldn't accept them.'
Reviewer attempted exam three times; check-in via phone-text required photos of face, ID, pre-license cert, and testing area for 45 minutes; 'they still wouldn't accept them.'
Candidate reported: 'Just 30 seconds into my PMI exam, the Proctor disconnected me for reasons I still don't understand, and now it says I failed.'
Candidate reported: 'Just 30 seconds into my PMI exam, the Proctor disconnected me for reasons I still don't understand, and now it says I failed.'
Trustpilot review: 'I had an exam on OnVUE.
Trustpilot review: 'I had an exam on OnVUE. I was #1 in the queue and waited 20 minutes for the proctor to come on.
Daughter of reviewer at Southgate Pearson VUE: keyboard cable tangled, invigilator powered down machine, lost 5 minutes; case marked 'irretrievable'; required full retake in Januar…
Daughter of reviewer at Southgate Pearson VUE: keyboard cable tangled, invigilator powered down machine, lost 5 minutes; case marked [user]; required full retake in January.
Candidate clicked 'take a break' button; came back to find exam cancelled because the proctor said they 'were not informed.'
Candidate clicked 'take a break' button; came back to find exam cancelled because the proctor said they 'were not informed.'
Microsoft Q&A post titled 'OnVue exam terminated without explanation - how to contact support and request a retake?' Candidate seeking support; no resolution documented.
Microsoft Q&A post titled 'OnVue exam terminated without explanation - how to contact support and request a retake?' Candidate seeking support; no resolution documented.
Candidate denied entry at 7800 Southland Blvd Orlando despite previously presenting same passport+marriage-cert combo at the same location.
Candidate denied entry at 7800 Southland Blvd Orlando despite previously presenting same passport+marriage-cert combo at the same location.
Workstation screen went black with 'unidentified error.' On-site proctor moved candidate to another station.
Workstation screen went black with 'unidentified error.' On-site proctor moved candidate to another station. Appeal denied with 'no technical errors found.' Candidate filed second appeal alleging discrimination on …