Reports
Supervisor closed the exam screen mid-exam claiming she couldn't see student, and then made student show walls, desk, and phone again even though exam time kept passing and was not…
Supervisor closed the exam screen mid-exam claiming she couldn't see student, and then made student show walls, desk, and phone again even though exam time kept passing and …
During exam, supervisor closed examination screen and asked for room scan claiming she couldn't see the student.
During exam, supervisor closed examination screen and asked for room scan claiming she couldn't see the student. Exam time continued running and was not paused.
Proctors are rude, unhelpful, and close out exams in the middle of them.
Proctors are rude, unhelpful, and close out exams in the middle of them.
Exam scheduled at 4:50 PM MST.
Exam scheduled at 4:50 PM MST. Proctor didn't join until 5:15 PM.
Due to high volume of test takers, test stopped after 55 minutes.
Due to high volume of test takers, test stopped after 55 minutes. Waited 30+ minutes for response.
45-minute pre-checkup due to false claim of insufficient storage (student had 160GB free); switched to sister's computer; another 30 minutes of pre-checks; camera froze 30 minutes …
45-minute pre-checkup due to false claim of insufficient storage (student had 160GB free); switched to sister's computer; another 30 minutes of pre-checks; camera froze 30 minutes into 3-hour …
Shockingly bad software.
Shockingly bad software. During 2-hour exam the software and computer crashed four times.
2.5-hour exam.
2.5-hour exam. 40 minutes in, abruptly logged out due to server issue. Invigilator couldn't fix it and stopped communicating.
Logged out while reviewing responses; spent an hour with tech support with no solution; later learned proctor had ended session and submitted exam; took three days to resolve an ex…
Logged out while reviewing responses; spent an hour with tech support with no solution; later learned proctor had ended session and submitted exam; took three days to resolve …
45-minute pre-checkup phase; proctor falsely claimed computer lacked sufficient storage (160GB available); had to switch to sister's computer; camera froze 30 minutes into exam; sh…
45-minute pre-checkup phase; proctor falsely claimed computer lacked sufficient storage (160GB available); had to switch to sister's computer; camera froze 30 minutes into exam; shuffled between proctors and …
Website crashed and customer service closed to avoid questions.
Website crashed and customer service closed to avoid questions. Professor had to extend the exam period.
System crashed and browser closed.
System crashed and browser closed. Had to uninstall/reinstall and restart brand new computer for the proctor every time.
Second exam attempt was a horror.
Second exam attempt was a horror. Proctor kept going in and out of connection.
TECHNICAL/SYSTEM FAILURE – ProctorU's assigned proctor disconnected from the student's exam halfway through.
TECHNICAL/SYSTEM FAILURE – ProctorU's assigned proctor disconnected from the student's exam halfway through. The student was not automatically assigned a new proctor.
Spent several hours over multiple days with 10+ technicians including phone calls unable to establish camera connection.
Spent several hours over multiple days with 10+ technicians including phone calls unable to establish camera connection. Hardware and software were working perfectly — drivers all good, settings …
Problem on ProctorU's end: could not establish camera connection despite webcam working perfectly.
Problem on ProctorU's end: could not establish camera connection despite webcam working perfectly. Communicated with 10+ technicians including phone calls over multiple days.
Proctor disconnected halfway through exam; student not assigned another proctor; had to attempt to connect on own; new proctor didn't join until student nearly ready to submit; wen…
Proctor disconnected halfway through exam; student not assigned another proctor; had to attempt to connect on own; new proctor didn't join until student nearly ready to submit; went …
Exam terminated said student was looking off screen which they were not.
Exam terminated said student was looking off screen which they were not. Proctor (police patil santhosh) had full view of student's Dell desktop screen.
Could not connect for 36 straight hours due to technical issues.
Could not connect for 36 straight hours due to technical issues. Tried 4 different computers in 2 different states.
Always crashing causing students hardship.
Always crashing causing students hardship. Always blamed on poor connection — a lie.
Unable to connect for 36 straight hours.
Unable to connect for 36 straight hours. Tried 4 different computers in two different states.
Always crashing and causing hardships for students.
Always crashing and causing hardships for students. Always blames it on poor connection regardless of device or service.
Test was at 4:50 PM.
Test was at 4:50 PM. At 10:00 PM (over 5 hours later) had not even started.
2+ hours waiting on a proctor before exam started; mentally exhausted by the time exam began; unable to give full effort
2+ hours waiting on a proctor before exam started; mentally exhausted by the time exam began; unable to give full effort