Reports
First exam attempt wasted 30 minutes because proctor demanded remote access before allowing access code entry; student refused; had to restart entire process; second attempt: proct…
First exam attempt wasted 30 minutes because proctor demanded remote access before allowing access code entry; student refused; had to restart entire process; second attempt: proctor insisted they …
Proctors not answering questions in chat.
Proctors not answering questions in chat. Took over an hour to get signed into the test due to them.
Over an hour signed into test due to ProctorU; proctors not answering questions in chat; would not allow student to take survey at end
Over an hour signed into test due to ProctorU; proctors not answering questions in chat; would not allow student to take survey at end
Open book exam took 50 minutes of pre-checks for 1-hour exam.
Open book exam took 50 minutes of pre-checks for 1-hour exam. Invasive process of proving not cheating to someone in India.
Remote test-takers given only 60 minutes to start exam per California Bar rule; ProctorU had insufficient proctors causing wait times over 40 minutes; if connection not established…
Remote test-takers given only 60 minutes to start exam per California Bar rule; ProctorU had insufficient proctors causing wait times over 40 minutes; if connection not established within …
ProctorU did not have enough proctors for test-takers logging in between 8am-10am; wait times exceeded 40 minutes; California Bar requires remote test-takers to start within 1 hour…
ProctorU did not have enough proctors for test-takers logging in between 8am-10am; wait times exceeded 40 minutes; California Bar requires remote test-takers to start within 1 hour or …
Software never works properly.
Software never works properly. Proctors take minutes between messages and often drop off.
Full half hour waiting for support before even starting prechecks; proctors take minutes between messages and often drop off; this is ongoing across multiple exams for same institu…
Full half hour waiting for support before even starting prechecks; proctors take minutes between messages and often drop off; this is ongoing across multiple exams for same institution
Time zone was set wrong in system; corrected but charged $8 reschedule fee; on exam day, Guardian browser had no video; bounced between proctor/technician; tried Windows and Mac; 3…
Time zone was set wrong in system; corrected but charged $8 reschedule fee; on exam day, Guardian browser had no video; bounced between proctor/technician; tried Windows and Mac; …
Guardian browser refused to show video.
Guardian browser refused to show video. Bounced between proctor and technician unable to resolve.
Waited 4 hours to take exam.
Waited 4 hours to take exam. Proctor entered wrong password and could not get in.
System-wide outage during MCQ session; ProctorU gave all computerized test-takers 20 extra minutes to account for outages; in-person remote test-takers had screens go black while t…
System-wide outage during MCQ session; ProctorU gave all computerized test-takers 20 extra minutes to account for outages; in-person remote test-takers had screens go black while timer continued and …
TECHNICAL/SYSTEM FAILURE – During the MCQ session of the February 2025 California Bar Exam, system-wide outages occurred.
TECHNICAL/SYSTEM FAILURE – During the MCQ session of the February 2025 California Bar Exam, system-wide outages occurred. ProctorU posted on Reddit that all computerized test-takers received 20 extra …
TECHNICAL/SYSTEM FAILURE – Individual plaintiff in McDowell v.
TECHNICAL/SYSTEM FAILURE – Individual plaintiff in McDowell v. ProctorU Inc. d/b/a Meazure Learning (5:25-cv-00705).
TECHNICAL/SYSTEM FAILURE – Meazure Learning (ProctorU) administered the first-ever remote California Bar Exam.
TECHNICAL/SYSTEM FAILURE – Meazure Learning (ProctorU) administered the first-ever remote California Bar Exam. Platform crashed repeatedly during both days.
ProctorU/Meazure Learning's platform catastrophically failed during the February 2025 California Bar Examination.
ProctorU/Meazure Learning's platform catastrophically failed during the February 2025 California Bar Examination.
Lots of technical problems.
Lots of technical problems. Browser crashed several times.
Falsely accused of breaching rules mid-exam.
Falsely accused of breaching rules mid-exam. Was told eyes were moving.
Lots of technical problems with online proctor incompetence; browser crashed repeatedly during bar exam; extremely difficult and stressful
Lots of technical problems with online proctor incompetence; browser crashed repeatedly during bar exam; extremely difficult and stressful
Login failures; system lags; broken typing functions; failed copy-and-paste features during 2-day bar exam; ProctorU/Meazure knew about capacity issues since September 2024 but mis…
Login failures; system lags; broken typing functions; failed copy-and-paste features during 2-day bar exam; ProctorU/Meazure knew about capacity issues since September 2024 but misrepresented ability to administer exam; …
Disconnects, broken timers, and broken spell check throughout the exam.
Disconnects, broken timers, and broken spell check throughout the exam.
Banned from completing second part of exam because reviewer lowered angle of built-in camera during break time while changing clothes in their own room.
Banned from completing second part of exam because reviewer lowered angle of built-in camera during break time while changing clothes in their own room. Did not turn camera …
Software and computer crashed four times during a 2-hour exam.
Software and computer crashed four times during a 2-hour exam. Had to go through all checks again each time.
During 2-hour exam, software and computer crashed four times; had to redo all invigilation checks each time; not given extra time; 55 minutes of exam time lost to tech issues plus …
During 2-hour exam, software and computer crashed four times; had to redo all invigilation checks each time; not given extra time; 55 minutes of exam time lost to …